What Fusebox is, who typically uses it, and how it differs from Converge. This page is independent and not affiliated with Elavon.
Elavon is a global payments provider (acquiring + gateway products) serving ecommerce, card-present and omni‑channel merchants. Solutions include the Converge platform for online and in‑person payments, and the hosted gateway Fusebox used widely in hospitality for POS/PMS integrations.
This page is an independent educational summary and not affiliated with Elavon.
Fusebox is Elavon’s hosted payment gateway used widely in hospitality (hotels, restaurants) and travel/entertainment. It provides a single, secure interface between POS/PMS systems and multiple processors/acquirers, with batch and reporting via an online portal.
fusebox.elavon.net (merchant login required).Sources: Elavon product page and developer documentation; WorksWith marketplace descriptions.
| Aspect | Fusebox | Converge |
|---|---|---|
| Primary audience | Hospitality / lodging, restaurants, multi‑location enterprises with POS/PMS | Broad: ecommerce, card‑present, SMB to enterprise |
| Typical integration | Between POS/PMS and processors via hosted gateway | Websites/apps via APIs/HPP; in‑person via devices |
| Portal | Fusebox portal (reporting/batch) | Converge web portal & APIs |
Note: Converge powers Hosted Payment Page (HPP) for online checkout. Fusebox is often used behind POS/PMS; it’s not usually a drop‑in “shopping‑cart” gateway.
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Examples of systems that are commonly connected via Fusebox in hospitality and enterprise retail. Exact availability depends on versions/regional programs.
| Category | Vendors / Products (examples) |
|---|---|
| PMS (Hotels) | Oracle OPERA, Agilysys Stay/Visual One, Infor HMS |
| POS (Restaurants) | NCR Aloha, Oracle/Micros, Agilysys InfoGenesis |
| Retail/Omni‑channel | Various ISVs via certified connectors and middleware |
These names are examples for context only; consult vendor documentation for certified versions and scope.
fusebox.elavon.net (merchant login required)This independent site provides educational info only.
| Pros | Considerations |
|---|---|
| Hosted gateway reduces PCI scope | Still need policies/process; POS/PMS must be properly configured |
| Works across multiple POS/PMS | Compatibility depends on specific versions and certifications |
| Centralized batching & reporting | Feature set may differ vs ecommerce-focused portals |
| Good fit for hospitality chains | Not a drop‑in web checkout like HPP/Converge |
Usually no. It sits between POS/PMS and processors; for web checkout consider HPP/Converge or other gateways.
Typically at fusebox.elavon.net (merchant credentials required).
Yes; tokens help with on‑file charges and reduce scope.
Gateway Support US: 866‑265‑6225, gatewaysupport [at] elavon [dot] com. Have merchant ID and timestamps ready.
Depends on certified versions; check with your POS/PMS vendor and Elavon resources.
| Pros | Considerations |
|---|---|
| Hosted gateway reduces PCI scope | Policies still required; POS/PMS must be configured correctly |
| Multi‑system connectivity (POS/PMS) | Compat depends on certified versions |
| Centralized batching/reporting | Portal UX differs from ecommerce dashboards |
| Good for hospitality chains | Not a simple web checkout (use HPP/Converge for that) |
No, usually it connects POS/PMS to processors. For web, consider HPP/Converge.
fusebox.elavon.net (merchant access).
Yes; helps on‑file and reduces scope.
866‑265‑6225; gatewaysupport [at] elavon [dot] com.
Varies by certified versions; check with vendors/Elavon.